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Terms & Conditions

Terms and Conditions of Wakana Performance PTY LTD
(Trading as Wakana Performance)

Effective Date: 17/2/2025

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These Terms and Conditions ("Terms") govern your access to and use of our website, services, and platform. By using our services, you agree to these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

  • "Wakana Performance" refers to Wakana Performance PTY LTD.

  • "User," "You," "Your" refers to any individual accessing or using our services.

  • "Services" refer to Wakana Performance’s well-being platform, consultancy services, website, mobile application, and related content.

2. Eligibility

  • You must be at least 16 years old to use our services.

  • If you are under 18, you confirm that you have received parental or guardian consent.

  • By using Wakana Performance, you confirm that you are legally able to enter into these Terms.

3. Account Registration and Security

  • You must provide accurate and complete information during registration.

  • You are responsible for maintaining the confidentiality of your login details.

  • Wakana Performance is not liable for any unauthorized access resulting from your failure to secure your credentials.

4. Use of Services

  • You agree to use Wakana Performance for lawful purposes only.

  • You shall not misuse, modify, reverse-engineer, or exploit any part of our services.

  • Wakana Performance reserves the right to suspend or terminate access if misuse is detected.

5. Health and Well-being Disclaimer

  • Wakana Performance provides information to support athlete well-being, but it does not replace professional medical advice.

  • Always consult a qualified health professional before making significant lifestyle changes.

  • Wakana Performance is not responsible for any injuries, health issues, or adverse outcomes resulting from the use of our platform.

6. Subscription and Payments

  • Individual subscription: $10 per month.

  • Team and Enterprise subscriptions: Pricing upon request.

  • Payments are non-refundable unless otherwise stated.

  • Subscription renews automatically unless canceled before the renewal date.

7. Privacy Policy

At Wakana Performance, your privacy is our priority. This policy outlines how we handle your personal information, data collection, usage, and security measures.

7.1 Information We Collect

We collect only the necessary information to provide and enhance our services, including:

  • Personal Information: Name, age, gender, contact details, and account information when you register.

  • Health and Well-being Data: Responses to well-being check-ins, performance metrics, and activity data.

  • Device and Usage Data: IP address, device information, and user activity for troubleshooting and improving our platform.

7.2 How We Use Your Data

Wakana Performance uses your data for:

  • Service Delivery: To provide personalized feedback, resources, and analytics to enhance your experience.

  • Research and Development: To improve our services, develop new features, and analyze user trends. Data used for these purposes is anonymized and aggregated.

  • Communication: To send updates, alerts, and relevant information regarding your account or new features.

7.3 Data Sharing

Your information will not be shared with third parties without your consent, except:

  • Service Providers: Trusted partners who assist in operating our services under strict confidentiality agreements.

  • Legal Compliance: When required by law or to protect our rights, privacy, safety, or property.

7.4 Data Security

At Wakana Performance, we take reasonable measures to safeguard your data, including encryption, secure storage, and access controls. However, we do not guarantee absolute security and take no responsibility for the protection of your data.

By using Wakana Performance, you acknowledge that no online platform is entirely secure, and Wakana cannot be held responsible for any data leaks, breaches, or unauthorized access to your information. While we strive to maintain the highest security standards, users assume full responsibility for any risks associated with using our platform.

If you have any concerns regarding data security, please contact us at

7.5 Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent for data processing at any time.

  • Request data export or deletion by contacting our support team.

8. Intellectual Property

  • All content on Wakana Performance, including text, images, videos, and software, is owned by Wakana Performance or licensed for use.

  • You may not copy, modify, distribute, or use any part of our content without permission.

9. Limitation of Liability

  • Wakana Performance is not liable for indirect, incidental, or consequential damages arising from the use of our services.

  • We do not guarantee uninterrupted or error-free service.

  • Our maximum liability is limited to the amount paid by you for our services in the last 12 months.

10. Termination of Services

  • We may suspend or terminate your account if you violate these Terms.

  • You may cancel your account at any time.

11. Changes to Terms

  • Wakana Performance reserves the right to modify these Terms at any time.

  • We will notify users of significant changes.

  • Continued use of the services after modifications indicates acceptance of the new Terms.

12. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of [Insert Country/State].

  • Any disputes will be resolved through arbitration or the courts of [Insert Jurisdiction].

13. Contact Information

If you have any questions regarding these Terms, please contact us at: Email: privacy@wakanaperformance.com
Website: www.wakanaperformance.com

By using Wakana Performance, you acknowledge and agree to these Terms and our Privacy Policy.

Wakana Performance is not a licensed mental health service and is not a substitute for Professional Mental Health and Advice. 

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The advice, education and suggestions are general in nature. Please seek professional support and guidance where needed.

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Copyright Wakana Performance Pty Ltd, 2024 ©

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